York's Model of Joint Partnership working (co-production)
Service Development (strategic level)
Joint Partnership (co-producing) at a strategic level means involving children, young people and parent carers in designing the way services are developed and delivered. By using these individuals' expertise as service users, the outcomes will be influential and radically improved.
It is understood sometimes, there is a requirement to develop services that have statutory components and parent carers or young people may not have a choice in what is being developed. This situation is overcome by being open and transparent; by being honest with those who wish to work in Joint Partnership with you, and the outcomes of the project will be even stronger as you're encouraging parents and young people to think on a strategic level.
Examples of strategic development could be setting up a new service or improving an existing one, design of service information leaflets or posters and writing policy documents or service standards. It could be an area of a service that needs changing or a piece of work that is thought to benefit a service delivery.
Model of Strategic Joint Partnership
1. Hear the voice of the child from the outset to the end
- gain the young person's and parents' views from the beginning and throughout their journey to check and challenge you have understood and are meeting expectations whilst being realistic about what is achievable
2. Work together to develop agreed outcomes using a variety of communication styles tools
- Did you ensure all involved understood the language, process and purpose throughout
3. Gather views from those who work with the child, such as parents, carers, teachers etc
- Were the child and parent views used in a way that can be recognised in the plan
4. Encourage young person and parents to be involved in meetings to give feedback.
- Provide alternative methods to be involved if they wish to not be present (for example, virtual meeting to avoid time or confidence restraints)
5. Develop plans or document with parent and young person. Remember, all are equal at the meeting. Select and adapt environments and working styles to create a more relaxed atmosphere
6. Be honest, if the parent or young people wish to have something that is not possible, be honest and explain why but do not discount the view, try to work around all options.
7. Check back constantly with parent and young person for approval and agreement
- Have you reconsidered and actively used the child and parent views before making a decision
- Did you share the document and gain agreement from all involved prior to finalising
8. Feedback to parents, carers and the child in good time, agree this timescale in advance
- Did you feedback to parents about the outcomes or next steps
9. Gather feedback around their involvement. Was it a success, was it meaningful and purposeful?
- Satisfaction feedback to be collected through as standard through tools developed within services
10. Provide information on opportunities to be involved in strategic joint partnership.
- Information is shared on the Local Offer for SEND